Issues promotional amenities, redeems coupons, maintains accurate records, banks and inventory control records.Īssists at Marketing Promotions events by greeting and checking in guests, issuing prizes and other related duties as assigned by supervisor. Greets guests as a company representative and provides information concerning specific functions.Īssists in coordination of special promotional events. Reviews player ratings and assists with troubleshooting issuesīatches, counts, and assigns control tickets to incoming promotional data. Provides guests with accurate information about the Oaklawn Rewards program, property and promotions offered.

Keeps guest information secure and verifies accuracy. Promotes Oaklawn Rewards App, encourages guests to download and assists with download as needed.īuilds relationships with guests to drive Oaklawn Rewards sign-ups along with email capture.Įnsures initial guest contact is courteous, informative, and thorough.ĭisplays friendly, positive demeanor while collecting information to grow the Oaklawn Rewards database. Introduces the Oaklawn Rewards Tiered Card to new players, replaces lost cards for our guests.Īccurately enters new guest accounts and makes updates to accounts when necessary.

Oaklawn casino player services